WEBSITE USAGE GUIDE

Last updated: 22/04/2026

1. INTRODUCTION

VNMaterial is the leading connection platform in Vietnam's construction materials industry. This document guides you on how to use the website effectively and for its intended purpose.

2. ACCESSING THE WEBSITE

2.1. System Requirements

  • Browser: Chrome, Firefox, Safari, Edge (latest version)
  • Internet connection: Minimum 1Mbps bandwidth
  • JavaScript: Must be enabled for full website functionality
  • Cookies: Must be enabled to store login session

2.2. Account Registration

  • Go to the "Register" page and fill in all required information.
  • Verify your email to activate your account.
  • Complete your personal/business profile to use all features.

3. SEARCHING FOR PRODUCTS

3.1. Basic Search

  • Use the search bar at the top of the page to enter keywords.
  • Results are displayed by relevance.
  • You can search by product name, category, or supplier.

3.2. Advanced Search

  • Use filters to narrow results by category, price, supplier.
  • Sort results by price, date posted, or popularity.
  • Save searches to view later.

3.3. Browsing by Category

  • Visit the pages: Materials, Equipment, Technology, Landscape.
  • View products by subcategory.
  • Use breadcrumbs for easy navigation.

4. VIEWING PRODUCT DETAILS

  • Click on a product to view detailed information.
  • View images, description, specifications, and price.
  • View supplier information and related products.
  • Use the "Contact supplier" button to send an inquiry.

5. INTERACTING WITH SUPPLIERS

5.1. Contacting Suppliers

  • Send consultation requests directly via the contact form.
  • Call or email using the published contact information.
  • Ask questions about products, pricing, and delivery time.

5.2. Viewing Supplier Information

  • Visit the supplier detail page for full information.
  • View the supplier's product list.
  • Read reviews and feedback from other customers.

6. ACCOUNT MANAGEMENT

6.1. Updating Information

  • Go to "Account" to update your personal information.
  • Change your password regularly for security.
  • Update address, phone number, and email.

6.2. Managing Requests

  • View history of consultation requests you have sent.
  • Track response status from suppliers.
  • Save favorite products to view later.

7. REGISTERING AS A SUPPLIER

7.1. Registration Requirements

  • Be a legitimate business with a business license.
  • Operate in construction materials, equipment, or construction technology.
  • Have legal and quality products and services.

7.2. Registration Process

  • Fill in the supplier registration form with complete information.
  • Submit supporting documents (business license, quality certificates).
  • Wait for review by the VNMaterial team (usually within 2-3 business days).
  • Receive result notification by email.

8. READING NEWS AND ARTICLES

  • Visit the "News" section to read the latest articles.
  • Read about trends and new technology in the construction industry.
  • Share articles on social media.
  • Leave comments and interact with content.

9. MOBILE USE

  • The website is optimized for mobile devices.
  • Access via mobile browser or install as PWA (Progressive Web App).
  • All features work on mobile.
  • Interface automatically adjusts to screen size.

10. SECURITY AND PRIVACY

  • Do not share your login details with others.
  • Log out after using a public computer.
  • Personal information is protected under our privacy policy.
  • Report immediately if you notice suspicious activity.

11. TROUBLESHOOTING

11.1. Technical Issues

  • Refresh the page (F5) if it does not load.
  • Clear cache and cookies if you encounter display errors.
  • Try a different browser if the problem persists.
  • Contact technical support if needed.

11.2. Content Issues

  • Report inaccurate or violating content via the contact form.
  • Report products or suppliers with incorrect information.
  • Suggest website feature improvements.

12. TIPS FOR EFFECTIVE USE

  • Use specific keywords for more accurate search results.
  • Combine multiple filters to narrow results.
  • Save favorite products to compare later.
  • Follow suppliers to receive new information.
  • Read reviews from other customers to make decisions.

13. SUPPORT AND CONTACT

If you need help using the website, please contact us:

  • Email: info@vnmaterial.vn
  • Phone: 0829 300555
  • Live chat: Use the chat button in the bottom-right corner
  • Support hours: 8:00 - 18:00 (Mon - Sat)